Inspiration

The Freedom Nurse

The workers’ compensation industry is filled with extraordinary individuals whose journeys are as fantastic as they are. This blog entry introduces Captain Cynthia Ortiz, U.S. Army Reserves & Workers’ Compensation Utilization Review Nurse. Captain Ortiz has dedicated a large portion of her life to serving the country that she passionately loves while advocating for injured workers on their way to recovery. This Fourth of July, let’s celebrate Captain Cynthia Ortiz and the countless other workers’ compensation professionals who serve, or have served, in the U.S. Armed Forces. Let’s remember to say thank you for their service, sacrifice, and for inspiring us all.

Coping with COVID-19

Throughout my career, I’ve learned to lean on a couple of very rudimentary, yet highly effective, elements to help keep me focused and composed in times of high anxiety and uncertainty. I hope this column will edify you and help you cope with the ongoing COVID-19 crisis.

Farewell Westminster

For the past ten and half years, I’ve been fortunate enough to work with a group of very talented and passionate people. This group of amazing human beings has helped me to grow professionally and personally. For this I say, thank you! Be sure and stick with me and I continue to advocate for a balanced workers’ compensation system that ultimately benefits employers and employees alike.

The Worker Advocate

Sitting in a crowded legislative committee and listening to parties debate a bill inspired me to ask myself a very important question:  When all is said and done and my actions are measured, am I truly a worker advocate? The… Read More ›

Are more Americans suicidal because of opioids?

Is there a correlation between America’s increased #Suicide rates and the #OpioidEpidemic? The negative effects of inappropriately prescribed #Opioids on public health are multiple. However, the data shows that there is a promising #PatientCentric solution that is highly effective in preventing the inappropriate first exposure to opioids for #Patients.

Patient Engagement in Workers’ Compensation

I had the humbling opportunity to write a piece for @WorkCompCentral’s #WorkCompWorld blog earlier this week. The theme is #PatientEngagement in #WorkersCompensation. Be sure to read the blog and share your thoughts on why, or why not, the industry is on the right track in this area. Please limit your remarks to #PatientEngagement as it pertains to #WorkComp.

As an aside, I’m ecstatic that the #CompLaudeGala is just a few days away. @ReedGroup is a sponsor of the #InjuredWorkerScholarship this year. I cannot wait to speak with as many #Patients / #Workers as possible. If you’re planning on attending the event, please help point me in the right direction! See you there!

Removing Friction from California’s Workers’ Compensation System

#California’s success in removing friction from its #WorkersCompensation system hinges on all of the state’s stakeholders committing to work from the same standards and speaking the same language. Anything short of this type of cooperation is both counter-productive and an affront toward the collective effort to produce #ImprovedHealthOutcomes for California’s #InjuredWorkers.

Why Standards Matter

The challenges experienced in the care and claim continuum are plentiful and very difficult to navigate. Providers, insurers, employers, and employees deserve content measured and deemed trustworthy according to non-bias standards to guide injured workers to recovery.

With the deep knowledge base and hands on experience of how quickly a workers’ compensation claim can go into free fall toward catastrophic health and recovery outcomes for the injured worker, why aren’t more “thought-leaders” challenging the status quo to identify inadvertent, or in some cases intended, consequences in their respective areas of expertise? Let me know your thoughts on “Why Standards Matter”.

Weekend Read: Catching Feelings

Being an emotional person by nature (as many are) and knowing this about myself, I consciously work to keep my personal feelers (my 3 year-old daughter’s word for feelings) and views from being the only filter I see the business world through. A college mentor once made a very strong and lasting impression on me when explaining her view about how to show you care in a business context:  Showing you care in your business life is not as different as you might think [as in your personal life].